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In page Bata (company):
"In April 2019, the consumer forum in India fined Bata Rs 9000 (approx US$129) for asking a customer to pay Rs 3 extra for a paper bag. The customer approached the forum citing deficiency in services seeking a refund of Rs 3. The forum observed that it was the brand's responsibility to provide consumers with eco friendly bags without charging them for it.[4]
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