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In page Anxiety/uncertainty management:

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Axioms one through five all relate to our views of ourselves, or self-concepts. Gudykunst includes personal identities, social identities, and collective self-esteem in this category. Social identities are employed when we try to predict intergroup behavior and personal identities are naturally employed for interpersonal behavior. They both act in such a way as to help us manage uncertainty and anxiety by sufficiently predicting behavior. If either of these identities feels threatened, Gudykunst believes that we will attempt to raise collective self-esteem and hence fostering a more positive outcome. The greater our self-esteem, the better we are able to manage our anxiety.[1][page needed]